As I type this, I am waiting for information on the monster. Which is still with the dealership, waiting for the part to arrive.
I don't think the car will be ready today, so it is yet another day that it hasn't been sorted. I know that they have to wait for the part, but not being able to offer me a loan car either???
I pointed out that the issue with the bearing was one thing, but missing that the hub was damaged as well is unforgivable in my book.
It wasn't like I hadn't warned the dealership. I told them when I booked the car in that I had hit a pothole, so common sense dictates that you check the whole assembly - not just one part.
I understand that the loan cars are pre-booked. Fair enough. But not being able (or willing until I pushed the issue) to sort out a car for someone like me who is out of the area, and was expecting the car today...
And I have to admit I am somewhat disappointed with the lack of communication.
If the dealership had kept me informed, I wouldn't be as angry / fustrated as I am now. It seems to be me having to chase for updates - which was something I began to hate about Arbury....
I am expecting a call at 16:00. Hopefully with good news, or the offer of a suitable loan car...
Back later with good news - I hope.
Karen
And people say you're a bad seed
Take the hard road
You always take the hard road
That's really something you don't need
Take the hard road
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