No information

Well, this had confirmed my opinion of the resort rep. Useless.

*No* information whatsoever about the flight delay or when the aircraft will arrive in Madeira...

The little bit of information that I have got has been from the airport staff.

TUI needs to remember that without customers, they won't exist.

Jet2 reps on the other hand have been far more helpful, asking if there is anything they can do to help.

Ok - we got a voucher for a snack. €6, compared to Jet2 customers who got €10...

That might not sound much, but when a decent beef sandwich cost €9.60, you realise the difference.

And yes - I am looking forward to filling in the comment form for them. The hotel was superb as always - but the "service"from TUI.... Non-existant.

Back when I get more information.

Karen

Throw me to the wolves,
And I'll come back....
Leading the pack!

Delayed.

Currently at Christiano Ronaldo airport in Madeira, awaiting the arrival of the Thompson Airways flight from Birmingham.

Which has been diverted .... To Tenerife due to adverse weather conditions in Funchal.

Funny that the Manchester flight got diverted into Porto Santo... But the Birmingham flight got sent over 90 minutes flying time away from where it was supposed to be.

Needless to say I am not a happy bunny, but these things happen.

Just hope that the information that we have been given about the flight leaving at 13:45 is correct.  Otherwise I'll be invoking my flight delay rights.

Back later.

Karen

Throw me to the wolves,
And I'll return...
Leading the pack!